SUPPORT
Frequently Asked Questions
Usages & Attentions
Security Consideration
If you operate your grill, then deprive the fire of oxygen by closing the top and bottom air vents, a sudden surge of flame called a “flashback“ can occur if you suddenly open the dome of the grill. This occurs due to the sudden exposure to oxygen, which causes a brief but intense amount of white heat.
If you have been cooking at temperatures above 300°F, be very careful when opening the dome. First raise the dome about 3cm or 5cm and pause to hold it before raising the dome completely. This will allow the sudden rush of oxygen to bum safely inside and not as a flashback which could startle you and possibly cause injury.
HeatDeflector&PizzaStone Care andcleaning
1. Allow ceramics to cool completely before cleaning and indoor storage.
2. Wipe off food material with a brush and store inside in a dry place.
● Do not place on tables or surfaces that are not heat-resistant.
● Do not use either ceramic plate to cook with on a stove top.
● Do not season with olive oil or other cooking oils.
● Do not use cleaning chemicals or soap and water.
● Do not soak in water. It may cause it to crack with the next use.
Care & Maintenance
Your Kamado Grill is made of quality materials, so general care and maintenance is minimal. The best way to protect your Kamado from the elements is with a Grill Cover.
Grill Bands
●Check the position and tightness of the bands at the beginning of each grilling season or annually.
●If the bands are in the proper position, use a 10mm wrench and Allen key to check the tightness of each band connector. You should not be able to easily turn the Allen key while holding the nut in place. If loose, tighten firmly.
Mold
If your Kamado Grill is not used for an extended period of time, moisture can be trapped inside the grill and you may see areas of mold or mildew on the cooking grate or internal ceramics. This can easily be eliminated, because Kamado Grills are self-cleaning. Do not use bleach or other cleaning products. It will add an unpleasant taste to food.
Self-cleaning Your Kamado Grill:
1. Add charcoal, light it and allow the grill to heat to a temperature of 600°F for 15 minutes with the dome closed.
2. Allow the grill to cool down completely.
3. Before cooking, brush the cooking grate with a standard grill brush. You can also use a soft bristle brush on the ceramics to remove any residue.
Gasket Replacement
The gasket material will degrade over time. Depending on the amount of grill use, the exposed gasket material on the base and dome and the neck of the dome may need to be replaced every 2-3 years.
Removing Ashes
Occasionally, you will need to remove the ashes underneath the fire box.
● If there is partially used charcoal in the grill, stir the charcoal using the ash tool so any ash in the fire box will drop down.
● Open the bottom draft door, and place a small container under the opening to catch the ash. For grill table, use a dust pan, paper plate or newspaper to catch the ash.
● Remove the ash tray containing the ashes and dispose of accordingly. Please ensure the ashes are cold before removing the ash tray.
● Place the empty ash tray back into the ash slot.
Achieving lowTemperatures
1. For "low and slow" temperatures like 225°F start with a very small fire in one area of the charcoal.
2. Close the dome and allow the temperature to come up slowly with the lower vent.door open 5cm and the top vent daisy wheel holes fully open.
3. This method may take 30-45 minutes to reach your target temperature, but it will ensure a long and slow cooking period.
It is easy to raise the temperature, but very difficult to lower the temperature if you go over your target temperature.
Address :
No. 88 Jiannan Road, Luojian Industrial Zone, Dingshu Town, Yixing City, Jiangsu Province
E-mail :
lei@xpykamado.com
tina@xpykamado.com
Phone :
+86-13812201812 (Tina Zhang)
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