SUPPORT

Frequently Asked Questions

FAQ

Q

When was your factory founded?


A

Our factory was founded in 2019 but our teams have the experiences in kamado's production for 10 years.

Q

What is your capacity per year for ceramic kamado grills?


A

Our annual output is 50,000 sets of kamado grills. And it's still expanding.

Q

How do you ensure the delivery with consistent quality?


A

From raw materials receipt to finished product random check, we have quality system in place for each production step. Machine work is applied to ensure quality in consistence.

Q

How long is the delivery for one container?


A

Usually it takes around 25-35 days.

Q

How long will it take to make new model of kamado sample?


A

Usually within 30 days.
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